Professional Code of Conduct & Safety

1. Professional integrity

• Use your real professional or registered business identity.
• Accurately describe services, qualifications, pricing, duration, travel fees and geographic coverage.
• Provide credentials and documents for review where professional regulation requires them.
• Do not buy fake reviews or misrepresent affiliation, licenses or verification.

2. Strictly prohibited services

• Sexual, erotic or exploitative massage and sexual services.
• Unlicensed medical treatment or false therapeutic guarantees.
• Harassment, threats, coercion, discrimination, exploitation or unsafe practices.
• Fraudulent payments, impersonation, illegal products and any unlawful services.

3. Respect privacy

A profile view never gives you the visitor's identity. A customer who submits a contact request permits only enquiry-specific follow-up. Do not add customer phone numbers to marketing lists, disclose them, scrape contacts or repeatedly message people who decline or withdraw consent.

Protect customer details, limit staff access and delete information once it is no longer reasonably needed for the enquiry.

4. Safe delivery

Confirm service scope, location, scheduling, expected price and cancellation terms before the appointment. Take reasonable steps to protect the safety and dignity of customers and professionals. Require appropriate qualifications for regulated activities.

Never disclose a mobile professional's private home address as a public service location.

5. Verification and enforcement

Verification is a risk-control process, not a promise that a service is safe or perfect. TABASAMU may request more evidence, reject claims, remove content, suspend accounts and refer credible illegal activity to relevant authorities.

Providers can submit a review request through the published support channel.

6. Problems and complaints

Report inappropriate behaviour, suspicious payments or safety incidents promptly. Emergencies should be reported to appropriate emergency services, not solely through the platform.